Services

Payment Options

Current NLWC Payment Options 

Office: Our office is located at 220 Academy Heights Rd., Kinston, NC 28504.  We are open Monday through Friday from 8:30 a.m. until 5 p.m. except on posted holidays.  When making a payment in person, payments can be made using cash, check, money order, debit or credit card using Visa, Mastercard, or Discover. Drive-through service is available during regular business hours. Customers must have their bills with them to use the drive-through service. Should customers not have their bills, they must come inside for service. A night deposit drop box is available for after hours payments. 

Mail:  The mailing address for NLWC is:         

North Lenoir Water Corp.

P.O. Box 1579

Kinston, NC 28503

Bank draft: To sign up for bank draft service, please contact our office or download the proper form located HERE.  Bank draft payments are drafted on the 10th day of each month or the following business day. Depending upon when the form is received, NLWC may not be able to draft current balance due. Form must be received at least seven days prior to draft date.

 

Telephone: We accept telephone payments when using a debit or credit card issued by Visa, Mastercard, or Discover. 

Call 252-527-8352. 

 

We do not offer online payment at this time 

 

 

Establishing New Service for Existing Accounts

APPLICATION:  In order to establish water service, an application must be completed in person in our office located at 220 Academy Heights Rd., Kinston, NC 28504.

A $5.00 application fee is due before application can be processed.

UTILITY CREDIT CHECK:    NLWC will perform a utility credit check upon receiving a request for service.  The purpose of the credit check is to review your credit rating with other utilities, which determines your deposit amount. (This does not reflect as a “credit hit” on your financial credit reporting history or credit score) NLWC requires your Social Security number for the utility credit check.  However, should you choose not to provide your social security number, a $250 deposit will be required. NLWC does require the last four digits of your Social Security number in order to verify your identification in the future.

DEPOSITS:  Deposits are based on utility credit check history and previous NLWC account history. Current deposits for 3/4″ taps range from $75.00 to $250.00 and may be paid in cash, check, money order, debit or credit card with Visa, Mastercard, or Discover. Deposits for larger taps are determined by current NLWC Rules and Regulations. Deposits are nonrefundable until service is disconnected. At such time, the deposit shall be applied to the final bill. Should a balance remain after the final bill has been paid, the balance of the deposit shall be paid back to the customer.

MEMBERSHIP:  A nonrefundable $10.00 Membership Fee is required for each member.  

CONNECTION OF EXISTING ACCOUNT SERVICE: In most situations we provide same-day service connection for applications received by 3:00 pm for existing services.  Please be sure that all water is turned off in the dwelling before service is turned on to avoid possible water damage. If a water meter continues to register after connection, with suspicion of a leak or as the result of valves not being turned off as required, the valve on the road side or on the home side of the meter will be turned back off. You may turn the meter valve on yourself at your convenience. Should a NLWC representative have to go back a second time to this location to reconnect service, a $40.00 service charge may be required.

North Lenoir Water Corporation prides itself on providing the utmost quality of service to its customers. If you have any questions or concern’s, please contact us at 252-527-8352 or on our Contact page at this site.

* Applications can be found here

Establishing New Taps and Services

APPLICATION:  In order to establish water service, an application must be completed in person in our office located at 220 Academy Heights Rd., Kinston, NC 28504.

A $5.00 application fee is due before application can be processed.

UTILITY CREDIT CHECK: NLWC will perform a utility credit check upon receiving a request for service.  The purpose of the credit check is to review your credit rating with other utilities, which determines your deposit amount. (This does not reflect as a “credit hit” on your financial credit reporting history or credit score) NLWC requires your Social Security number for the utility credit check.  However, should you choose not to provide your Social Security number, a $250 deposit will be required. NLWC does require the last four digits of your Social Security number in order to verify your identification in the future.

DEPOSITS: Deposits are based on utility credit check history, and previous NLWC account history. Current deposits for 3/4″ taps range from $75.00 to $250.00 and may be paid in cash, check, money order, debit or credit card with Visa, Mastercard, or Discover. Deposits for larger taps are determined by current NLWC Rules and Regulations. Deposits are non-refundable until service is disconnected. At such time, the deposit shall be applied to the final bill. Should a balance remain after the final bill has been paid, the balance of the deposit shall be paid back to the customer.

MEMBERSHIP: A nonrefundable $10.00 Membership Fee is required for each member.

TAP FEE: The current tap fee for a 3/4″ tap is $875.00. Tap fees for larger taps are determined by current NLWC Rules and Regulations.  

CONNECTION OF NEW TAP AND SERVICE: Please be sure that all water is turned off in the dwelling before service is turned on to avoid possible water damage. If a water meter continues to register after connection, with suspicion of a leak or as the result of valves not being turned off as required, the valve on the road side or on the home side of the meter will be turned back off. You may turn the meter valve on yourself at your convenience. Should a NLWC representative have to go back a second time to this location to reconnect service, a $40.00 service charge may be required.

North Lenoir Water Corporation prides itself on providing the utmost quality of service to its customers. If you have any questions or concerns, please contact us at 252-527-8352 or on our Contact page at this site.

*Applications can be found here.

Service Charges

Service charges shall be applied to any maintenance issue or any service performed by a corporation employee as deemed necessary by NLWC officials.

North Lenoir Water Corporation prides itself on providing the utmost quality of service to its customers. If you have any questions or concern’s please contact us at 252-527-8352 or on our Contact page at this site.

View NLWC Fees and New Service Requirement DOC.

Rates

For rates, please contact us at 252-527-8352 or  view rates DOC.

Bank Draft Authorization Form

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